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Lies, damn lies and media coverage: Leveson, defamation and the corporate crisis
By Andy Cuerel A recent analysis showed that around 60% of corporate crises originate with media reports. This means that any proposed regulation of the media will have its implications for businesses...
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Twitter – ‘The bold & the bullet dodgers’
By Rosanna Moseley The first in a two-part series examining the contrasting fortunes of those who embrace Twitter in a crisis, vs those who hold it at arms length – Part 1: Organisations with an...
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Key Themes from the Crisis Management Conference 2014
Last month, we were delighted to welcome a capacity audience of international delegates to the Crisis Management Conference (CMC) 2014 in London. The day had an auspicious start with the official...
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Getting ahead in the reputation game
Reputation and the importance of a good reputation is well understood; for businesses reputation is a vital and valuable commercial asset, albeit intangible. But how do organisations actively protect...
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Volkswagen: a long road to recovery
By Dominic Cockram It has certainly been a busy few days for the VW crisis management team. If they had a mature and practiced crisis preparedness capability in place then hopefully they will have been...
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